CRM Cloud Based application in emerging market such as Iran - TechNet Articles - United States (English) - TechNet Wiki
As consumers in emerging markets such as Iran travel more abroad and come in contact with excellent service, they tend to translate such services to needs of providers in Iran. Also, they tend to demand more and at the same time share their experiences with other consumers through on-line social media. This has forced many local service providers to discuss customer relationship management at board level and putting CRM agenda on their forefront.
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